🚚 ShoppyCo Shipping Policy
At ShoppyCo, we are focused on delivering your essentials at lightning speed — in under 10 minutes — to make your everyday shopping effortless, reliable, and fast.
This policy outlines our shipping areas, timelines, delivery process, and associated charges.
✅ Delivery Coverage Areas
Our ultra-fast delivery service is currently available only in the following localities:
Perumpilavu
Pathakkara
Poravoor
Paruvakunnu
Karikkad
Villannur
Kpttol
Kadavallur Center
Kadavallur East
Vadakumury
Kallumpuram
Vattamavu
Kodathumkund
Korattikkara
Ottappilavu
Maniyarakode
Thippilasseri
Pallukulam
Althara
Puthankulam
We are working to expand our coverage area soon.
⏱ Order Processing & Delivery Timelines
All orders are processed within 10–30 minutes of being placed.
We aim to deliver most orders within 10 minutes of dispatch.
Orders placed after 9:00 PM will be delivered the next day after 7:00 AM.
🚴 Delivery Method
All deliveries are made using our own fleet of delivery partners, ensuring better control, faster response times, and reliable service.
💰 Shipping & Delivery Charges
| Order Category | Delivery Fee |
|---|---|
| Orders above ₹200 | Free Delivery |
| Orders below ₹200 | ₹20 |
| Cigarettes & Pan-related Items | ₹20 (flat rate) |
Shipping charges (if applicable) will be displayed at checkout before you confirm payment.
📦 Order Notifications
You will receive real-time updates on your order via:
📩 Email (Order confirmation, shipping, and delivery updates)
📱 SMS/WhatsApp (Where applicable)
📍 Address Accuracy
Please ensure your delivery address is complete and accurate, including house name/number, landmarks, and contact number. Incorrect details may lead to failed deliveries or delays.
⚠️ Delivery Delays
While we strive to meet our delivery timeframes, factors such as bad weather, traffic conditions, or high order volume may occasionally lead to delays. We will notify you proactively in such cases.
🛠 Cancellations Due to Address or Timing
If an order cannot be delivered due to incorrect address or if placed after 9:00 PM, it may be rescheduled or canceled. Our team will reach out via email or phone in such cases.
📞 Customer Support
For any order or delivery-related concerns, feel free to reach out to us:
🕒 Support Hours: 7:00 AM – 9:00 PM, All Days
Note: This policy is reviewed and updated regularly. Please refer to the latest version on our website for accurate information.
